:root{--admin-inbox-accent:#2f4b38;--admin-inbox-accent-soft:#ebe3d2;--admin-inbox-surface:#fffcf4eb;--admin-inbox-border:#2a362d1f;--admin-inbox-muted:#687269}.admin-inbox-shell{gap:1rem;width:100%;display:grid;position:relative}.admin-inbox-header{justify-content:space-between;align-items:flex-end;gap:1rem;padding:.25rem 0 .35rem;display:flex}.admin-inbox-header h1{color:#16201b;letter-spacing:-.06em;margin:0;font-size:clamp(2.15rem,5vw,3.8rem);line-height:.95}.admin-inbox-kicker{color:#8c6d31;letter-spacing:.08em;text-transform:uppercase;margin:0 0 .45rem;font-size:.78rem;font-weight:800}.admin-inbox-header-meta{flex-wrap:wrap;justify-content:flex-end;gap:.4rem;display:flex}.admin-inbox-workspace,.admin-auth-status{border:1px solid var(--admin-inbox-border);background:var(--admin-inbox-accent-soft);min-height:2.35rem;color:var(--admin-inbox-accent);white-space:nowrap;border-radius:999px;align-items:center;padding:0 .9rem;font-size:.86rem;font-weight:800;display:inline-flex}.admin-auth-status{color:#4f5d52;background:#2a362d0f;min-height:2rem;font-size:.74rem}.auth-authenticated{color:#28572d;background:#dcebdc}.auth-env_missing,.auth-auth_error{color:#7a2e24;background:#f6d7c7}.auth-no_session{color:#5f645c;background:#e9e4da}.admin-readiness{color:#4f5d52;background:#fffcf4f0;border:1px solid #2f4b3829;border-radius:1rem;gap:.75rem;max-width:920px;padding:.9rem;display:grid;box-shadow:0 12px 30px #2a362d0f}.admin-readiness h2,.admin-readiness p{margin:0}.admin-readiness h2{color:#16201b;font-size:1rem;line-height:1.25}.admin-readiness p{margin-top:.2rem;font-size:.84rem;line-height:1.45}.admin-readiness small{color:var(--admin-inbox-muted);word-break:break-all;font-size:.72rem}.admin-readiness-kicker{color:#8c6d31;letter-spacing:.08em;text-transform:uppercase;font-weight:850;font-size:.7rem!important}.admin-readiness-badges,.admin-readiness.compact{flex-wrap:wrap;gap:.35rem;display:flex}.admin-readiness-badges span,.admin-readiness.compact span{color:#4f5d52;background:#2a362d14;border-radius:999px;align-items:center;min-height:1.65rem;padding:.18rem .52rem;font-size:.7rem;font-weight:800;display:inline-flex}.admin-readiness-good{background:linear-gradient(135deg,#fffcf4f5,#dcebdc94);border-color:#28572d3d}.admin-readiness-warning{background:linear-gradient(135deg,#fffcf4f5,#ebe3d2a8);border-color:#8c6d313d}.admin-readiness-danger{background:linear-gradient(135deg,#fffcf4f5,#f6d7c794);border-color:#7a2e2442}.admin-readiness.compact{box-shadow:none;align-items:center;padding:.7rem}.admin-inbox-search{grid-template-columns:1fr;gap:.6rem;display:grid}.admin-inbox-search input{background:#fffaf0;border-color:#2f4b3838;border-radius:.95rem;min-height:2.9rem}.admin-inbox-tabs{background:#ebe3d2;border-radius:1rem;grid-template-columns:repeat(5,minmax(0,1fr));gap:.28rem;padding:.28rem;display:grid}.admin-inbox-tabs button{min-height:2.65rem;color:var(--admin-inbox-accent);background:0 0;border:0;border-radius:.8rem;grid-template-columns:1fr auto;align-items:center;gap:.35rem;font-size:.8rem;font-weight:800;display:grid}.admin-inbox-tabs button span{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.label-mobile{display:none}.admin-inbox-tabs button strong{background:#2f4b381a;border-radius:999px;place-items:center;min-width:1.55rem;min-height:1.55rem;font-size:.74rem;display:inline-grid}.admin-inbox-tabs button.active{background:var(--admin-inbox-accent);color:#fffaf0;box-shadow:0 10px 24px #2f4b3824}.admin-inbox-tabs button.active strong{background:#fffaf02e}.admin-inbox-summary{grid-template-columns:repeat(3,1fr);gap:.65rem;display:grid}.admin-inbox-metric{border:1px solid var(--admin-inbox-border);background:var(--admin-inbox-surface);border-radius:1rem;place-items:center;gap:.2rem;min-height:4.8rem;display:grid;box-shadow:0 12px 30px #2a362d0f}.admin-inbox-metric strong{color:#16201b;font-size:1.35rem;line-height:1}.admin-inbox-metric span{color:#4f5d52;font-size:.73rem;font-weight:800}.metric-blue strong,.metric-neutral strong{color:var(--admin-inbox-accent)}.metric-red strong{color:#7a2e24}.admin-inbox-note{color:#4f5d52;background:#ebe3d29e;border:1px dashed #2f4b384d;border-radius:1rem;padding:.9rem;font-size:.84rem;line-height:1.5}.admin-inbox-note strong{color:#16201b}.admin-inbox-list{grid-template-columns:1fr;gap:.85rem;padding-bottom:.5rem;display:grid}.admin-inbox-card{border:1px solid var(--admin-inbox-border);background:var(--admin-inbox-surface);border-radius:1.25rem;grid-template-columns:minmax(22rem,1.45fr) minmax(13rem,.75fr) minmax(10.5rem,.5fr);align-items:center;gap:1rem;padding:1rem;display:grid;position:relative;box-shadow:0 18px 42px #2a362d14}.admin-inbox-card.needs-attention{background:linear-gradient(135deg,#fffcf4f2,#faebe0e6);border-color:#7a2e2447}.admin-inbox-card.is-smoke-lead{opacity:.72}.admin-inbox-avatar{color:#28572d;background:#dcebdc;border-radius:999px;place-items:center;width:2.65rem;height:2.65rem;font-weight:850;display:grid}.admin-inbox-card-identity,.admin-inbox-card-status{color:inherit;text-align:left;background:0 0;border:0;padding:0;display:grid}.admin-inbox-card-identity{grid-template-columns:auto minmax(0,1fr);align-items:center;gap:.78rem;min-width:0}.admin-inbox-card-status{align-content:center;gap:.62rem;min-width:0}.admin-inbox-card-main{gap:.34rem;min-width:0;display:grid}.admin-inbox-card-identity:hover .admin-inbox-card-heading strong,.admin-inbox-card-identity:focus-visible .admin-inbox-card-heading strong{color:var(--admin-inbox-accent)}.admin-inbox-card-heading{justify-content:space-between;align-items:center;gap:.5rem;min-width:0;display:flex}.admin-inbox-card-heading strong{color:#16201b;text-overflow:ellipsis;white-space:nowrap;font-size:1.22rem;line-height:1.15;overflow:hidden}.admin-inbox-card-heading small,.admin-inbox-preview{color:var(--admin-inbox-muted)}.admin-inbox-card-heading small{flex:none;font-size:.72rem;font-weight:760}.admin-inbox-title{color:#16201b;font-size:.94rem;font-weight:800}.admin-inbox-preview{-webkit-line-clamp:2;-webkit-box-orient:vertical;font-size:.86rem;line-height:1.48;display:-webkit-box;overflow:hidden}.admin-inbox-origin,.admin-inbox-stage,.admin-inbox-trip,.admin-inbox-signal-id{overflow-wrap:anywhere;color:#4f5d52;font-size:.82rem;line-height:1.35}.admin-inbox-origin,.admin-inbox-stage{color:var(--admin-inbox-muted);font-weight:720}.admin-inbox-trip{color:#334139;font-weight:720}.admin-inbox-signal-id{color:#7d857d;justify-self:end;font-size:.72rem}.admin-inbox-next-action{color:#334139;background:0 0;border-radius:999px;align-items:center;width:fit-content;min-height:1.75rem;padding:0;font-size:.82rem;font-weight:850;display:inline-flex}.admin-inbox-chip-row{flex-wrap:wrap;gap:.38rem;margin-top:.2rem;display:flex}.admin-inbox-chip{border-radius:999px;align-items:center;min-height:1.7rem;padding:.22rem .55rem;font-size:.72rem;font-weight:800;display:inline-flex}.chip-blue{color:#5f645c;background:#e9e4da}.chip-green{color:#28572d;background:#dcebdc}.chip-neutral{color:#4f5d52;background:#2a362d14}.status-needs-info,.status-blocked{color:#7a2e24;background:#f6d7c7}.status-submitted{color:#5a4772;background:#eadff5}.status-received,.status-in-progress{color:#7a551b;background:#f4e8ce}.status-ready{color:#28572d;background:#dcebdc}.status-done{color:#4f5d52;background:#2a362d14}.admin-inbox-card-actions{align-content:center;gap:.55rem;display:grid}.admin-inbox-card-action{min-height:2.55rem;color:var(--admin-inbox-accent);background:#fffaf0;border:1px solid #2f4b382e;border-radius:.9rem;font-weight:850}.admin-inbox-card-action.primary{background:var(--admin-inbox-accent);color:#fffaf0;box-shadow:0 10px 24px #2f4b3824}.admin-inbox-card-action.secondary{background:#fffaf0d1}.admin-inbox-card-action:hover,.admin-inbox-card-action:focus-visible{background:var(--admin-inbox-accent);color:#fffaf0}.admin-inbox-empty{background:var(--admin-inbox-surface);color:var(--admin-inbox-muted);text-align:center;border-radius:1rem;margin:0;padding:1rem}.admin-inbox-bottom-nav{display:none}.sr-only{clip:rect(0, 0, 0, 0);white-space:nowrap;border:0;width:1px;height:1px;padding:0;position:absolute;overflow:hidden}@media (width>=760px){.admin-inbox-shell{padding:.5rem 0 0}.admin-inbox-header,.admin-inbox-search,.admin-inbox-tabs,.admin-inbox-summary,.admin-inbox-note{max-width:920px}}@media (width<=760px){.admin-inbox-shell{gap:.58rem;padding-bottom:5.6rem}.admin-inbox-header{align-items:center;padding:0}.admin-inbox-header h1{letter-spacing:-.04em;font-size:1.45rem}.admin-inbox-kicker{color:var(--admin-inbox-accent);letter-spacing:0;text-transform:none;margin-bottom:.22rem;font-size:.68rem}.admin-inbox-header-meta{justify-items:end;display:grid}.admin-auth-status{min-height:1.75rem;padding:0 .65rem;font-size:.68rem}.admin-readiness{gap:.6rem;padding:.75rem}.admin-readiness h2{font-size:.92rem}.admin-readiness p{font-size:.78rem}.admin-readiness-badges span,.admin-readiness.compact span{font-size:.66rem}.admin-inbox-workspace{min-height:2rem;padding:0 .75rem;font-size:.78rem}.admin-inbox-search input{border-radius:.82rem;min-height:2.55rem;font-size:.86rem}.admin-inbox-tabs{scroll-snap-type:x proximity;border-radius:.82rem;gap:.22rem;padding:.22rem;display:flex;overflow-x:auto}.admin-inbox-tabs button{scroll-snap-align:start;border-radius:.68rem;min-width:5.8rem;min-height:2.35rem;font-size:.72rem}.admin-inbox-tabs button strong{min-width:1.35rem;min-height:1.35rem;font-size:.66rem}.label-desktop{display:none}.label-mobile{display:inline}.admin-inbox-summary{grid-template-columns:repeat(3,1fr);gap:.42rem}.admin-inbox-metric{min-height:3.65rem;box-shadow:none;border-radius:.78rem}.admin-inbox-metric strong{font-size:1.08rem}.admin-inbox-metric span{font-size:.62rem}.admin-inbox-note{border-radius:.78rem;padding:.56rem .68rem;font-size:.72rem;line-height:1.36}.admin-inbox-note strong{margin-bottom:.1rem;display:block}.admin-inbox-list{grid-template-columns:1fr;gap:.62rem}.admin-inbox-card{border-radius:1rem;grid-template-columns:auto minmax(0,1fr);align-items:start;gap:.72rem;padding:.82rem}.admin-inbox-card-main{gap:.34rem}.admin-inbox-card-identity{grid-column:1/-1;grid-template-columns:auto minmax(0,1fr);gap:.6rem}.admin-inbox-card-status{grid-column:1/-1;gap:.32rem}.admin-inbox-card-heading{gap:.15rem;display:grid}.admin-inbox-card-heading strong{white-space:normal;font-size:.98rem}.admin-inbox-card-heading small,.admin-inbox-origin,.admin-inbox-stage,.admin-inbox-trip,.admin-inbox-next-action{font-size:.72rem}.admin-inbox-chip-row{gap:.28rem}.admin-inbox-chip-row .chip-neutral{display:none}.admin-inbox-chip{min-height:1.45rem;padding:.14rem .42rem;font-size:.63rem}.admin-inbox-signal-id{justify-self:start;font-size:.66rem}.admin-inbox-card-actions{grid-column:1/-1;gap:.45rem}.admin-inbox-card-action{border-radius:.72rem;width:100%;min-height:2.3rem;font-size:.72rem}.admin-inbox-bottom-nav{z-index:20;border:1px solid var(--admin-inbox-border);-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px);background:#fffcf4f5;border-radius:1.25rem;grid-template-columns:repeat(4,1fr);gap:.25rem;padding:.5rem;display:grid;position:fixed;bottom:.75rem;left:.75rem;right:.75rem;box-shadow:0 -10px 30px #2a362d1f}.admin-inbox-bottom-nav button{min-height:2.7rem;color:var(--admin-inbox-muted);background:0 0;border:0;border-radius:.85rem;font-size:.72rem;font-weight:760}.admin-inbox-bottom-nav button.active{color:var(--admin-inbox-accent)}}:root{color:#16201b;font-synthesis:none;text-rendering:optimizelegibility;-webkit-font-smoothing:antialiased;background:#f5f1e8;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif}*{box-sizing:border-box}body{background:radial-gradient(circle at 0 0,#c6a86c38,#0000 32rem),#f5f1e8;min-width:320px;min-height:100vh;margin:0}button,input,select,textarea{font:inherit}button{cursor:pointer}.shell{width:min(1180px,100%);margin:0 auto;padding:1rem}.topbar{z-index:10;-webkit-backdrop-filter:blur(14px);backdrop-filter:blur(14px);background:#fffcf4e6;border:1px solid #2a362d1f;border-radius:1.25rem;justify-content:space-between;align-items:center;gap:1rem;margin-bottom:1rem;padding:.75rem;display:flex;position:sticky;top:0;box-shadow:0 16px 40px #2a362d14}.topbar nav,.actions,.stacked-actions,.subnav,.detail-pills,.row-meta{flex-wrap:wrap;gap:.5rem;display:flex}.brand,.link-button,.primary-button{color:inherit;border:0;border-radius:999px}.brand{text-align:left;background:0 0;align-items:center;gap:.7rem;padding:0;display:flex}.brand small,.operations-row small,.comment-note small{color:#687269;display:block}.brand-mark{color:#fffaf0;background:#2f4b38;border-radius:.9rem;place-items:center;width:2.7rem;height:2.7rem;font-weight:800;display:grid}.link-button,.primary-button{color:#fffaf0;background:#2f4b38;justify-content:center;align-items:center;min-height:2.4rem;padding:.65rem 1rem;font-weight:700;text-decoration:none;display:inline-flex;box-shadow:0 10px 24px #2f4b3824}.topbar .link-button,.subnav .link-button{color:#2f4b38;box-shadow:none;background:#ebe3d2}.hero,.card,.form-card,.success-card,.filters-card,.metric-card,.ticket-card,.operations-row,.empty-state,.detail-header{background:#fffcf4e6;border:1px solid #2a362d1f;border-radius:1.5rem;box-shadow:0 18px 48px #2a362d14}.hero{align-content:center;gap:1rem;min-height:68vh;padding:clamp(1.5rem,6vw,4.5rem);display:grid}.hero h1,.section-heading h1,.detail-header h1{letter-spacing:-.06em;max-width:760px;margin:0;font-size:clamp(2rem,8vw,4.6rem);line-height:.96}.hero p,.section-heading p,.detail-header p,.card p,.ticket-card p,.empty-state p{color:#4f5d52;max-width:760px;line-height:1.65}.eyebrow{color:#8c6d31;letter-spacing:.08em;text-transform:uppercase;margin:0 0 .35rem;font-size:.78rem;font-weight:800}.subnav{margin-bottom:1rem}.content-column{gap:1rem;display:grid}.narrow{max-width:760px;margin-inline:auto}.panel-grid,.metrics-grid,.detail-grid{gap:1rem;display:grid}.panel-grid{grid-template-columns:repeat(auto-fit,minmax(240px,1fr))}.metrics-grid{grid-template-columns:repeat(auto-fit,minmax(150px,1fr))}.detail-grid{grid-template-columns:repeat(auto-fit,minmax(280px,1fr))}.card,.form-card,.success-card,.empty-state,.detail-header{padding:1.25rem}.success-card{scroll-margin-top:7rem}.hero-card{grid-column:1/-1}.section-heading,.admin-heading{justify-content:space-between;align-items:flex-start;gap:1rem;display:flex}.admin-heading{padding:1rem 0 0}.ticket-list,.operations-list{gap:.75rem;display:grid}.ticket-card,.operations-row{text-align:left;justify-content:space-between;align-items:center;gap:1rem;padding:1rem;display:flex}.operations-row{width:100%;color:inherit;border-color:#2f4b382e}.operations-row:hover,.link-button:hover,.primary-button:hover{transform:translateY(-1px)}.pill,.mock-badge{color:#2f4b38;white-space:nowrap;background:#ebe3d2;border-radius:999px;align-items:center;width:fit-content;min-height:1.9rem;padding:.35rem .7rem;font-size:.78rem;font-weight:800;display:inline-flex}.mock-badge{border:1px dashed #2f4b3859}.status-submitted,.status-received{color:#1f4b6e;background:#e7edf7}.status-in-progress,.progress-in-progress,.deliverable-in-progress{color:#745313;background:#f5e7c5}.status-needs-info,.status-blocked,.priority-urgent,.priority-high{color:#7a2e24;background:#f4d9d4}.status-ready,.status-done,.progress-done,.deliverable-available{color:#28572d;background:#dcebdc}.priority-medium{color:#6b551d;background:#efe5c8}.priority-low,.progress-next,.deliverable-planned{color:#5f645c;background:#e9e4da}.metric-card{padding:1rem}.metric-card strong{font-size:2rem;line-height:1;display:block}.metric-card span{color:#687269;font-size:.9rem;font-weight:700}.filters-card{grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:.75rem;padding:1rem;display:grid}.form-card{gap:1rem;display:grid}label{color:#2f4b38;gap:.35rem;font-weight:800;display:grid}input,select,textarea{color:#16201b;background:#fffaf0;border:1px solid #2f4b3838;border-radius:.95rem;width:100%;padding:.8rem .9rem}textarea{resize:vertical}.detail-header{grid-template-columns:minmax(0,1fr);gap:1rem;display:grid}.detail-header-main{gap:.65rem;display:grid}.detail-back-button{align-self:flex-start;width:fit-content}.detail-header-summary,.detail-header-source{margin:0}.detail-header-summary{color:#4f5d52;max-width:68ch;line-height:1.55}.detail-header-source{color:#687269;font-weight:700}.detail-header-rail{align-content:start;gap:.75rem;display:grid}.detail-header-next{background:#ebe3d2;border-radius:1rem;gap:.15rem;margin:0;padding:.85rem .95rem;display:grid}.detail-header-next strong{color:#8c6d31;letter-spacing:.08em;text-transform:uppercase;font-size:.76rem;font-weight:850}.detail-header-next span{color:#2f4b38;font-weight:850;line-height:1.4}.detail-layout{grid-template-areas:"commercial""action""whatsapp""crm""secondary";gap:1rem;display:grid}.detail-commercial-card{grid-area:commercial}.detail-action-card{grid-area:action}.detail-whatsapp-card{grid-area:whatsapp}.detail-crm-card{grid-area:crm}.meta-list{gap:.75rem;margin:0;display:grid}.lead-brief-card{background:linear-gradient(135deg,#fffcf4f2,#dcebdc94);border-color:#28572d38}.lead-brief-list{grid-template-columns:repeat(2,minmax(0,1fr));gap:.65rem;margin:0;display:grid}.lead-brief-list div{background:#fffaf0b8;border:1px solid #2f4b381f;border-radius:1rem;min-width:0;padding:.75rem}.lead-brief-list dt{color:#687269;font-size:.74rem;font-weight:850}.lead-brief-list dd{color:#16201b;overflow-wrap:anywhere;margin:.2rem 0 0;font-weight:850}.lead-next-step{background:#2f4b38;border-radius:1rem;margin:.9rem 0 0;padding:.8rem .9rem;font-weight:760;color:#fffaf0!important}.technical-details{border-top:1px dashed #2f4b382e;margin-top:.9rem;padding-top:.9rem}.technical-details summary{color:#2f4b38;cursor:pointer;font-weight:850}.meta-list div{border-bottom:1px solid #2f4b381f;grid-template-columns:minmax(110px,.45fr) 1fr;gap:.75rem;padding-bottom:.75rem;display:grid}.meta-list dt{color:#687269;font-weight:800}.meta-list dd{margin:0}.reference-list{color:#4f5d52;padding-left:1.2rem;line-height:1.65}.comment-note{background:#f5f1e8;border-radius:1rem;padding:.9rem}.comment-note+.comment-note{margin-top:.75rem}.client-visible{border-color:#28572d38}.internal-note{border-style:dashed;border-color:#7a2e2447}.whatsapp-preview-card{gap:.85rem;display:grid}.whatsapp-preview-card pre{color:#16201b;max-height:14rem;font:inherit;white-space:pre-wrap;background:#fffaf0;border:1px solid #2f4b381f;border-radius:1rem;margin:0;padding:1rem;line-height:1.55;overflow:auto}.whatsapp-preview-card summary{cursor:pointer;gap:.25rem;list-style:none;display:grid}.whatsapp-preview-card summary::-webkit-details-marker{display:none}.source-panel summary::-webkit-details-marker{display:none}.detail-secondary-info-card summary::-webkit-details-marker{display:none}.detail-subsection summary::-webkit-details-marker{display:none}.whatsapp-preview-card summary span,.detail-secondary-info-card summary,.detail-subsection summary{color:#2f4b38;font-weight:850}.whatsapp-preview-card summary small{color:#687269}.admin-detail-shell{gap:.75rem;padding-bottom:2rem}.lead-command,.ops-panel{background:#fffcf4f0;border:1px solid #1d29251f;box-shadow:0 12px 32px #2a362d12}.lead-command{border-radius:.9rem;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:.9rem;padding:.85rem;display:grid}.lead-back-button,.secondary-command{color:#fffaf0;background:#244934;border:0;border-radius:.65rem;justify-content:center;align-items:center;gap:.45rem;min-height:2.35rem;font-weight:850;display:inline-flex}.lead-back-button{padding:.6rem .75rem}.lead-command-title{gap:.25rem;min-width:0;display:grid}.lead-command-source{color:#667085;letter-spacing:.01em;margin:0;font-size:.78rem;font-weight:750}.lead-command-meta{color:#475467;flex-wrap:wrap;align-items:center;gap:.35rem;font-size:.76rem;font-weight:760;display:flex}.lead-command-meta span,.lead-command-meta small{overflow-wrap:anywhere;background:#ffffffb8;border:1px solid #2f4b3824;border-radius:.48rem;align-items:center;min-height:1.55rem;padding:.2rem .45rem;display:inline-flex}.lead-command-meta small{color:#667085;font-size:.72rem;font-weight:720}.lead-command-meta .lead-origin-chip{color:#244934;background:#dcf4e7d6}.admin-readiness.compact{background:#ffffffb3;border:1px solid #1d29251f;border-radius:.7rem;gap:.2rem;max-width:42rem;margin-top:.2rem;padding:.55rem .65rem;display:grid}.admin-readiness.compact strong{color:#121a16;font-size:.88rem}.admin-readiness.compact span{color:#667085;font-size:.76rem;line-height:1.35}.admin-readiness.compact .compact-badges{flex-wrap:wrap;gap:.25rem;display:flex}.admin-readiness.compact .compact-badges span{color:#344054;overflow-wrap:anywhere;background:#fffcf4db;border:1px solid #2f4b3824;border-radius:.45rem;align-items:center;min-height:1.45rem;padding:.18rem .38rem;font-size:.68rem;font-weight:760;display:inline-flex}.admin-readiness.compact .compact-action{border-radius:.55rem;justify-content:flex-start;width:fit-content;min-height:2rem;padding:.45rem .65rem;font-size:.8rem}.lead-command-kicker{color:#6b7280;letter-spacing:.05em;text-transform:uppercase;font-size:.72rem;font-weight:850;display:block}.lead-command h1{color:#121a16;letter-spacing:0;margin:.1rem 0 0;font-size:clamp(1.55rem,4vw,2.55rem);line-height:1.03}.lead-command-status{justify-content:flex-end;align-items:center;gap:.45rem;min-width:fit-content;display:flex}.lead-detail-navigation{background:#fffcf4e6;border:1px solid #1d29251f;border-radius:.75rem;grid-template-columns:minmax(8.5rem,1fr) auto minmax(8.5rem,1fr);align-items:center;gap:.5rem;padding:.45rem;display:grid;box-shadow:0 10px 24px #2a362d0d}.lead-nav-button{color:#244934;background:#ffffffc2;border:1px solid #2f4b3829;border-radius:.55rem;justify-content:center;align-items:center;gap:.4rem;min-height:2.35rem;padding:.5rem .7rem;font-size:.86rem;font-weight:850;display:inline-flex}.lead-nav-button:disabled{cursor:not-allowed;opacity:.45}.lead-nav-position{color:#475467;text-align:center;white-space:nowrap;min-width:4.8rem;font-size:.82rem;font-weight:850}.lead-state,.lead-priority{border-radius:.55rem;align-items:center;min-height:2rem;padding:.45rem .65rem;font-size:.78rem;font-weight:850;display:inline-flex}.lead-ops-grid{grid-template-columns:minmax(0,.95fr) minmax(0,1.25fr);grid-template-areas:"contact action""trip stage""secondary secondary";align-items:start;gap:.75rem;display:grid}.lead-ops-grid.has-source{grid-template-areas:"contact action""trip stage""trip source""secondary secondary"}.lead-ops-grid.has-log{grid-template-columns:minmax(0,.9fr) minmax(0,1.25fr) minmax(300px,.9fr);grid-template-areas:"contact action log""trip stage log""trip secondary secondary"}.lead-ops-grid.has-source.has-log{grid-template-areas:"contact action log""trip stage log""trip source secondary"}.ops-panel{border-radius:.85rem;gap:.7rem;min-width:0;padding:.95rem;display:grid}.contact-panel{border-left:4px solid #2f6f9f;grid-area:contact}.contact-panel.missing-contact{background:#fff7ed;border-color:#b45309}.contact-alert,.contact-helper,.contact-feedback,.contact-error{margin:0;line-height:1.4}.contact-alert{color:#92400e;font-size:.9rem;font-weight:750}.contact-summary{gap:.45rem;margin:0;display:grid}.contact-summary div{min-width:0}.contact-summary dt{color:#667085;text-transform:uppercase;font-size:.68rem;font-weight:850}.contact-summary dd{color:#121a16;overflow-wrap:anywhere;margin:.08rem 0 0;font-weight:850}.contact-capture-form{gap:.55rem;display:grid}.contact-capture-form label{color:#344054;gap:.28rem;font-size:.78rem;font-weight:850;display:grid}.contact-capture-form input,.contact-capture-form select{width:100%;min-height:2.55rem;font-size:.95rem}.contact-helper,.contact-feedback{color:#4b5563;font-size:.82rem}.contact-error{color:#b42318;font-size:.84rem;font-weight:800}.subtle-command{color:#244934;background:#fff}.action-panel{background:#f0f7f1;border-color:#24493442;grid-area:action}.trip-panel{background:#f8fbff;border-left:4px solid #2f6f9f;grid-area:trip}.stage-panel{grid-area:stage}.source-panel{grid-area:source}.log-panel{grid-area:log}.detail-secondary-info-card{grid-area:secondary}.ops-panel-heading{color:#4b5563;letter-spacing:.05em;text-transform:uppercase;align-items:center;gap:.45rem;font-size:.76rem;font-weight:900;display:flex}.ops-panel>strong,.action-panel>strong,.stage-panel>strong{color:#121a16;font-size:1.22rem;line-height:1.2}.ops-panel>small,.action-panel>small,.stage-panel>small{color:#4b5563;line-height:1.45}.secondary-command{width:100%;padding:.7rem .85rem}.trip-facts{grid-template-columns:repeat(2,minmax(0,1fr));gap:.45rem;margin:0;display:grid}.trip-facts div{background:#ffffffb8;border-radius:.6rem;min-width:0;padding:.55rem .6rem}.trip-facts dt{color:#667085;text-transform:uppercase;font-size:.7rem;font-weight:850}.trip-facts dd{color:#121a16;overflow-wrap:break-word;word-break:normal;margin:.12rem 0 0;font-weight:850}.stage-actions{gap:.45rem;display:grid}.stage-action{color:#244934;text-align:left;min-height:3.35rem;box-shadow:none;background:#fffaf0;border:1px solid #2f4b3829;border-radius:.65rem;gap:.1rem;padding:.65rem .7rem;display:grid}.stage-action strong{font-size:.92rem}.stage-action small{color:#667085;font-weight:700}.stage-action:disabled{cursor:default;color:#475467;background:#f2f4f7}.source-panel summary,.detail-secondary-info-card summary,.detail-subsection summary{cursor:pointer;justify-content:space-between;align-items:center;gap:.5rem;list-style:none;display:flex}.source-panel summary span,.detail-secondary-info-card summary,.detail-subsection summary{color:#244934;font-weight:900}.source-panel summary small{color:#667085;font-size:.84rem;font-weight:650}.source-panel pre{color:#121a16;max-height:9rem;font:inherit;white-space:pre-wrap;background:#fff;border:1px solid #2f4b381f;border-radius:.65rem;margin:0;padding:.85rem;line-height:1.45;overflow:auto}.log-panel label{font-size:.9rem}.log-panel select,.log-panel input,.log-panel textarea{border-radius:.65rem}.triage-card,.detail-action-card,.detail-crm-card,.detail-secondary-info-card{align-content:start;gap:.75rem;display:grid}.action-summary-list{gap:.75rem;margin:0;display:grid}.action-summary-list div{background:#fffaf0d1;border:1px solid #2f4b381f;border-radius:1rem;gap:.15rem;padding:.85rem;display:grid}.action-summary-list dt{color:#687269;letter-spacing:.03em;text-transform:uppercase;font-size:.78rem;font-weight:850}.action-summary-list dd{color:#16201b;margin:0;font-weight:850;line-height:1.45}.detail-stage-actions{gap:.65rem}.triage-actions,.triage-reopen-actions{gap:.75rem;display:grid}.triage-actions{grid-template-columns:repeat(2,minmax(0,1fr))}.triage-reopen-actions{border-top:1px dashed #7a2e2447;margin-top:.2rem;padding-top:.9rem}.triage-action{color:#2f4b38;text-align:left;background:#fffaf0;border:1px solid #2f4b382e;border-radius:1.15rem;align-content:center;gap:.25rem;min-height:4.15rem;padding:.8rem .85rem;display:grid;box-shadow:0 10px 24px #2f4b3814}.triage-action:hover:not(:disabled){transform:translateY(-1px)}.triage-action:disabled{cursor:default;color:#28572d;background:#dcebdc;border-color:#28572d47}.triage-action-reopen{color:#7a2e24;background:#fff7f4;border-color:#7a2e2438}.triage-action small,.sync-note,.triage-sticky-bar small{color:#687269;font-weight:700}.sync-note{margin:0;font-size:.85rem}.status-feedback{color:#28572d;background:#dcebdc;border:1px solid #28572d3d;border-radius:.95rem;margin:0;padding:.75rem .85rem;font-size:.9rem;font-weight:800}.triage-sticky-bar{z-index:8;-webkit-backdrop-filter:blur(14px);backdrop-filter:blur(14px);background:#fffcf4f0;border:1px solid #2f4b3829;border-radius:1.35rem;justify-content:space-between;align-items:center;gap:.75rem;padding:.75rem;display:flex;position:static;box-shadow:0 18px 42px #2a362d29}.detail-secondary-info-card{gap:.1rem}.detail-secondary-info-card summary{cursor:pointer;justify-content:space-between;align-items:center;gap:.5rem;list-style:none;display:flex}.detail-secondary-info-card summary:after,.source-panel summary:after,.detail-subsection summary:after{content:"＋";color:#8c6d31;font-size:.95rem;font-weight:900}.detail-secondary-info-card[open] summary:after,.source-panel[open] summary:after,.detail-subsection[open] summary:after{content:"−"}.detail-secondary-info-card[open]{gap:.85rem}.detail-secondary-block{border-top:1px solid #2f4b381f;gap:.75rem;padding-top:.9rem;display:grid}.detail-secondary-block:first-of-type{border-top:0;padding-top:0}.detail-secondary-block h3{color:#2f4b38;margin:0;font-size:1rem}.detail-subsection{border-top:1px solid #2f4b381f;gap:.75rem;padding-top:.9rem;display:grid}.detail-subsection summary{cursor:pointer;justify-content:space-between;align-items:center;gap:.5rem;list-style:none;display:flex}.detail-subsection label{font-weight:800}.triage-sticky-bar span{gap:.1rem;display:grid}:focus-visible{outline-offset:3px;outline:3px solid #c6a86c}@media (width<=760px){.shell{padding:.75rem}.admin-detail-shell,.lead-command,.lead-detail-navigation,.lead-ops-grid,.ops-panel{width:100%;min-width:0;max-width:100%}.topbar,.section-heading,.admin-heading,.ticket-card,.operations-row,.meta-list div{display:grid}.topbar nav,.topbar .link-button,.subnav .link-button,.actions .link-button,.stacked-actions .link-button{width:100%}.success-card{scroll-margin-top:12rem}.hero h1,.section-heading h1,.detail-header h1{font-size:clamp(2rem,12vw,3.3rem)}.triage-sticky-bar{margin-top:.5rem}.triage-sticky-bar .primary-button{min-width:9rem}.lead-brief-list{grid-template-columns:1fr}.detail-header-rail{gap:.55rem}.detail-header-next{padding:.75rem .85rem}.detail-layout{grid-template-areas:"commercial""action""whatsapp""crm""secondary"}.lead-command{grid-template-columns:1fr auto;align-items:start}.lead-command-meta{min-width:0}.lead-command-meta span,.lead-command-meta small{overflow-wrap:break-word;word-break:normal;max-width:100%}.lead-back-button{grid-column:1/-1;width:fit-content}.lead-command-status{justify-items:end;display:grid}.lead-detail-navigation{grid-template-columns:minmax(0,1fr) auto minmax(0,1fr);gap:.35rem;position:static}.lead-nav-button{min-width:0;padding:.48rem .45rem}.lead-nav-position{min-width:3.8rem;font-size:.78rem}.lead-ops-grid{grid-template-columns:1fr;grid-template-areas:"contact""action""trip""stage""secondary";min-width:0}.lead-ops-grid.has-source{grid-template-columns:1fr;grid-template-areas:"contact""action""trip""stage""source""secondary"}.lead-ops-grid.has-log{grid-template-columns:1fr;grid-template-areas:"contact""action""trip""stage""log""secondary"}.lead-ops-grid.has-source.has-log{grid-template-columns:1fr;grid-template-areas:"contact""action""trip""stage""log""source""secondary"}.ops-panel{border-radius:.75rem;width:100%;min-width:0;max-width:100%;padding:.85rem;overflow:hidden}.contact-capture-form,.contact-capture-form label,.contact-capture-form input,.contact-capture-form select,.secondary-command{width:100%;min-width:0;max-width:100%}.trip-facts{grid-template-columns:1fr}.trip-facts div,.trip-facts dd{overflow-wrap:break-word;word-break:normal;min-width:0}.stage-actions{grid-template-columns:1fr}.whatsapp-preview-card pre{max-height:11rem}}@media (width<=430px){.triage-actions{grid-template-columns:1fr}.triage-sticky-bar{align-items:stretch;display:grid}.triage-sticky-bar .primary-button{width:100%}.detail-header{gap:.85rem}.detail-header h1{font-size:clamp(2rem,13vw,2.8rem)}.detail-commercial-card,.detail-action-card,.detail-whatsapp-card,.detail-crm-card,.detail-secondary-info-card{padding:1rem}.lead-command{padding:.75rem}.lead-command h1{font-size:1.8rem}.lead-command-status{justify-items:stretch;width:100%}.lead-detail-navigation{padding:.35rem}.lead-nav-button{font-size:.78rem}.lead-state,.lead-priority{justify-content:center}.action-summary-list div{padding:.75rem}.triage-action{min-height:3.8rem}}@media (width>=980px){.detail-header{grid-template-columns:minmax(0,1.35fr) minmax(280px,.75fr);align-items:start}.detail-layout{grid-template-columns:minmax(0,1.35fr) minmax(320px,.9fr);grid-template-areas:"commercial action""whatsapp action""whatsapp crm""whatsapp secondary"}.whatsapp-preview-card pre{max-height:16rem}.triage-sticky-bar{max-width:1180px}.stage-actions{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (width<=760px){.topbar{border-radius:1rem;grid-template-columns:auto 1fr;align-items:center;gap:.55rem;padding:.55rem}.brand{min-width:0}.brand-mark{border-radius:.8rem;width:2.35rem;height:2.35rem;font-size:.82rem}.brand strong,.brand small{text-overflow:ellipsis;white-space:nowrap;max-width:11rem;overflow:hidden}.brand small{font-size:.78rem}.topbar nav{justify-content:flex-end;gap:.35rem;width:auto}.topbar .link-button{width:auto;min-height:2rem;box-shadow:none;padding:.45rem .6rem;font-size:.78rem;line-height:1}}@media (width<=430px){.topbar{grid-template-columns:1fr;align-items:stretch;gap:.45rem}.brand small{display:none}.brand strong{max-width:100%}.topbar nav{grid-template-columns:repeat(3,minmax(0,1fr));width:100%;display:grid}.topbar .link-button{width:100%;min-height:1.85rem;padding:.4rem .35rem;font-size:.74rem}}